Effective from 10 October 2026. The Latvian version is legally binding.
1. Data controller
Your personal data is processed by SIA MELCROS, reg. No. 40203724334, registered address: Hipokrāta iela 39-14, Rīga, LV-1079. For questions about personal data, write to info@zuvubi.lv or call +371 29141942.
2. What data we process and why
Booking request
When you fill in the booking form, we receive your name, phone number, email address, delivery address, chosen plan, date and time, your PS Plus and payment choices and any additional information you add. We use this data to handle your request, contact you and prepare the rental agreement. Legal basis: entering into and performing a contract (Article 6(1)(b) of the General Data Protection Regulation).
Rental agreement
The rental agreement contains your first and last name, personal identity number, ID document number, registered address and contact details. Together with the agreement we keep the electronic signature data and records of handover and return. Legal basis: entering into and performing a contract (point (b)) and our legitimate interest in protecting our property (point (f)).
Payments
If you pay via online banking, the payment is processed by Klix by Citadele (AS Citadele banka). We never see or store your online banking login details. We only receive information about the payment amount and status. Legal basis: performance of the contract and accounting requirements (point c).
Communication
We keep correspondence about your booking by email and WhatsApp. Legal basis: performing the contract.
News and offers
If you sign up for news (in the Offers section or by ticking the box in the booking form), we process your email address, phone number and language to send you Zuvubi news and offers by email and SMS. In the follower offer we issue a one-time discount code once you confirm your email. We also store the time and text of your consent. Legal basis: your consent (point a). You can withdraw your consent at any time using the link in every email or by writing to info@zuvubi.lv.
3. How long we keep data
- Requests that do not become a contract are kept for 6 months.
- Agreements and related correspondence are kept for 5 years after the agreement is fulfilled.
- Accounting records are kept for the period required by the Accounting Law.
- We keep the data of news subscribers while you are subscribed. After you unsubscribe we keep only your email address so that we no longer send you news.
4. Who we share data with
- Cloudways (DigitalOcean data centre in Frankfurt, Germany): website and database hosting.
- Google Ireland Ltd. (Gmail): sending and receiving email.
- AS Citadele banka (Klix): online banking payments.
- VAS “Latvijas Valsts radio un televīzijas centrs” (eParaksts): signing the rental agreement.
- Our accountant: invoices and payments.
- Public authorities and courts, where required by law or if the equipment is not returned.
We do not sell data. If a service provider transfers data to a country outside the European Economic Area (for example Google LLC in the USA), this is based on the EU–US Data Privacy Framework or standard contractual clauses.
5. Cookies and analytics
Necessary cookies keep the site working and store your cookie choice (zv_piekrisana, 6 months).
We only turn on Google Analytics 4 (Google Ireland Ltd.) if you agree. It records the pages you visit, clicks on booking buttons, your device and browser type, approximate location and where you came from. The _ga and _ga_<ID> cookies are kept for up to 2 years. You can withdraw consent at any time at the bottom of the page by choosing “Cookie settings” and “Decline”.
6. Your rights
You have the right to access your data, correct it, ask for it to be deleted, restrict its processing, object to processing based on legitimate interests, receive your data in a portable format and withdraw consent. Send requests to info@zuvubi.lv and we will reply within one month. Data we must keep for accounting or possible claims cannot be deleted before the retention period ends.
If you believe your data is being processed incorrectly, you can complain to the Data State Inspectorate (Elijas iela 17, Rīga, LV-1050, www.dvi.gov.lv).
7. Changes
We will announce significant changes on this page. The service terms are on the page Rental and payment terms.